If a client needs to cancel or reschedule an appointment, the client must do so at least 24 hours before the scheduled appointment. Otherwise the client will forfeit that appointment and any payments made towards that appointment.
In the event of a client’s absence or withdrawal, for any reason whatsoever, the client will remain responsible for the prorata share of the program that has been delivered, plus a cancellation fee of AUD$50.
Julie Karitinos reserves the right to cancel the program if at any point she feels it is not advantageous for the program to continue. If this occurs, the client is only responsible for the prorata share of the coaching services received.
